Effective date: November 1, 2026
BedBugTreatmentRockford.com is a referral service, not a pest control company. This policy describes the information collected when you visit the site or call the referral line, who receives it and what choices you have. It also lays out the main terms for using the site.
Information We Collect
When you call the referral line, the call-tracking service records your phone number, the time and length of the call and your ZIP area. Calls may be recorded. If you email the site, your address and message are kept only so a reply can be sent.
As you browse, the hosting provider automatically keeps standard server logs. They can include your IP address, browser and device type, the pages requested and the date and time of each request. The host keeps these logs to deliver the site and keep it secure.
How We Use Information
Call details are used to put you in touch with an independent local provider that serves your area. The provider who answers receives your phone number and ZIP area so they can talk with you about inspection and treatment.
Server logs help run the site, fix problems and block abuse. Call records help confirm that the referral line works for Rockford callers. No personal information is sold to anyone.
Cookies and Analytics
This site sets no cookies and uses no analytics tools, advertising pixels or similar tracking technology. Nothing is saved on your device to remember your visits, your preferences or the pages you looked at.
If that ever changes, this policy will be updated first to explain which tools are used and why. You can set your browser to refuse cookies at any time, and the site and the call button will continue to work normally.
Call Tracking and Call-Backs
Calls to the number shown pass through a call-tracking service that routes each one to an independent provider and may record it. Your number and ZIP area go to the provider who answers. Calls are connected 6 a.m. to midnight Central Time (7 a.m. to 1 a.m. during daylight saving time).
If you use the request form on this site, what you enter is sent to LeadSmart, the lead partner that operates the form, and passed to an independent local provider. LeadSmart’s own consent wording and privacy terms apply.
Data Sharing and Disclosure
This site does not sell, rent or trade your personal information. It is shared only in the ways described above: with the call-tracking service, the provider who takes your call, and LeadSmart if you use the request form.
Information may also be disclosed when the law requires it, to protect the safety or rights of this site or others, or as part of a transfer of the site. Only what is necessary and lawful is disclosed.
Terms of Using This Site
This site is an information and referral service only and does not perform pest control work. Providers are independent businesses. All contractors are independent and this site does not warrant or guarantee any work performed.
No promise is made about provider availability, timing or price. To the extent permitted by law, this site is not liable for any loss arising from its use or from a provider's work.
Data Retention and Security
Reasonable measures are taken to protect information from unauthorized access, loss or misuse. Server logs and call records are kept only as long as needed to run the service and meet legal obligations.
No way of sending or storing data is completely secure. Providers, LeadSmart and the call-tracking service keep their own records under their own policies. If you have concerns about your data, use the contact details below.
User Rights
You can ask what personal information this site holds about you, request a copy, and ask that it be corrected or deleted. You can also ask that your information not be used for particular purposes.
To make a request, email [email protected]. Requests are answered within a reasonable time.
Children's Privacy
The site and the referral line are meant for adults. Personal information is not knowingly collected from children under 13. If you think a child has provided information, please send a request so it can be removed.
If information from a child under 13 turns out to have been collected, it will be deleted promptly.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in how the site operates or in the law. Each new version will be posted on this page with a new effective date.
Please check this page from time to time. Continuing to use the site after changes means you accept the updated policy. Illinois law governs these terms.